Refund Policy

14-day money-back guarantee

If Spotreach is not right for you, ask for a refund within 14 days of your first payment for a plan, or within 14 days of an annual renewal, and you get the full amount of that payment back. No questions asked, and you do not need to give a reason.

How to ask

Write to info@spotreach.net from the e-mail address on your account, or use the link in the receipt Paddle sent you. Our payments are processed by Paddle.com, our Merchant of Record, and the refund goes back to the payment method you used. Banks usually show it within 5 to 10 business days.

After 14 days

Payments made more than 14 days ago are not refunded. You can still cancel at any time: your plan stays active until the end of the period you have paid for, and you are not charged again.

The free trial

The trial is free and asks for no payment method, so there is nothing to refund and nothing to cancel.

Your statutory rights

Spotreach is sold to businesses. If the law of your country nevertheless gives you a right to cancel or to a refund that goes further than this policy, that right applies.